Technical support

Avira AntiVir Server support provides reliable assistance in answering your questions or solving a technical problem.

All necessary information on our comprehensive support service can be obtained from our website http://www.avira.de/en/support.

So that we can provide you with fast, reliable help, you should have the following information ready:

• License information. These can be found in the Avira AntiVir Server AntiVir Server Console under the menu item Help :: About AntiVir Server :: License information.

• Version information. You can find this in Avira AntiVir Server AntiVir Server Console under the menu item Help :: About AntiVir Server :: Version information.

• Operating system version and any Service Packs installed.

• Installed software packages, e.g. anti-virus software of other vendors.

• Exact messages of the program or of the report file.