Detection :: MailGuard: Incoming emails

If viruses are detected by MailGuard, you will receive an alert if you have selected interactive mode or automatic mode as the action mode for virus detection with the Display Alert option (see the configuration section MailGuard::Scan::Action on detection). In interactive mode you can choose what to do with the email or attachment in the dialog box . There is no selection option for handling the detected virus in automatic mode with alert. The action that was automatically executed is displayed in the message.

You will receive the warning message shown below if a virus is detected in an incoming email.

Note
The dialog shown below is a message about the detection of a virus in interactive mode.

Alert message

Sender of email and name of the currently detected virus or unwanted program

The sender of the email and the name of the currently detected virus or unwanted program is displayed in the middle window of the message.

Options

Note
If a detection is a heuristic hit (HEUR/), a unusual runtime compression tool (PCK/) or a file with a hidden file extension (HEUR-DBLEXT/), in interactive mode only the options Move to quarantine and Ignore are available. In automatic mode the detection is automatically moved to quarantine folder.
This restriction prevents the detected files, which may be a false alarm, being directly removed (deleted) from your computer. The file can be recovered at any time with the aid of the Quarantine Manager.

Move to quarantine

If this option is enabled, the email including all attachments is moved to quarantine. It can later be delivered via the Quarantine Manager. The affected email is deleted. The body of the text and any attachments of the email are replaced by a default text.

Delete

If this option is enabled, the affected email is deleted when a virus or unwanted program is detected. The body of the text and any attachments of the email are replaced by a default text.

Delete attachment

If this option is enabled, the affected attachment is replaced by a default text. If the body of the email is affected, it is deleted and also replaced by a default text. The email itself is delivered.

Move attachment to quarantine

If this option is enabled, the affected attachment is moved to quarantine and then deleted (replaced by a default text). The body of the email is delivered. The affected attachment can later be delivered via the Quarantine Manager.

Ignore

If this option is enabled, an affected email is delivered despite detection of a virus or unwanted program.

Warning
This could allow viruses and unwanted programs to access your computer system. Only select the Ignore option in exceptional cases.  Disable the preview in your mail client, never open any attachments with a double click!

Buttons and links

Button / link	Description
	With this link - and with an active Internet connection - you can access an Internet page with further information on this virus or unwanted program.
	This page of the online help is opened via this button or link.

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