AntiVir Premium Overview :: How to…

Quarantine: Handling quarantined files (*.qua)

To handle quarantined files:

• In Control Center, select the Manager :: Quarantine section.

• Check which files are involved, so that, if necessary, you can reload the original back onto your computer from another location.

If you want to see more information on a file:

• Highlight the file and click on . .

• The dialog box Properties appears with more information on the file.

If you want to rescan a file:

Scanning a file is recommended if the Avira AntiVir Premium virus definition file has been updated and a false positive report is suspected. This enables you to confirm a false positive with a rescan and restore the file.

• Highlight the file and click on . .

• The file is scanned for viruses and malware using the on-demand scan settings.

• After the scan, the dialog Scan statistics appears which displays statistics on the status of the file before and after the rescan.

To delete a file:

• Highlight the file and click on . .

If you want to upload the file to a Avira Malware Research Center web server for analysis:

• Highlight the file you want to upload.

• Click on . .

• A dialog opens with a form for inputting your contact data.

• Enter all the required data.

• Select a type: Suspicious file or False positive.

• Drücken Sie auf OK.

• The file is uploaded to a Avira Malware Research Center web server in compressed form.

Note
In the following cases, analysis by the Avira Malware Research Center is recommended:
Heuristic hits (Suspicious file): During a scan, a file has been classified as suspicious by AntiVir Premium and moved to Quarantine: Analysis of the file by the Avira Malware Research Center has been recommended in the virus detection dialog box or in the report file generated by the scan.
Suspicious file: You consider a file to be suspicious and have therefore moved this file to Quarantine, but a scan of the file for viruses and malware is negative.  
False positive: You assume that a virus detection is a false positive: AntiVir Premium reports a detection in a file, which is very unlikely to have been infected by malware.

Note
The size of the files you upload is limited to 20 MB uncompressed or 8 MB compressed.

Note
You can only upload one file at a time.

You can also restore the files in Quarantine:

• see Quarantine: Restoring files in Quarantine

• English-to-Russian translation