Auditing, Shadowing & Alerts (protocols)

DeviceLock provides the capability to audit and shadow copy data/file transfers via different protocols. Also, you can enable alerts that are sent when a specific user attempts to access a specific protocol.

For auditing and shadow copying at the transport level, DeviceLock uses two types of logging: Audit Logs and Shadow Logs. The Audit Log is used to audit access to protocols and track what individual users do. Audit data can be written to the Windows Event Log, to the DeviceLock proprietary log, or both. To define what log should be used, set the Audit log type parameter in Service Options. To view audit log data, use either DeviceLock Service Audit Log Viewer or DeviceLock Enterprise Server Audit Log Viewer.

The Shadow Log is used to store a full copy of data/files transferred via specified protocols. To view shadow log data, use either DeviceLock Service Shadow Log Viewer or DeviceLock Enterprise Server Shadow Log Viewer.

Auditing, shadow copying of data transferred via specified protocols and alert notifications are enabled by defining audit, shadowing and alerts rules. Each rule associated with a protocol specifies users or groups the rule applies to and appropriate audit/shadowing/alerts rights which determine which user actions to audit/shadow copy and which events will trigger alert notifications. 

You can specify the following audit, shadowing and alerts rights (alerts rights are exactly the same as audit rights):

- File Sharing: 

• Audit: Connection Enables audit logging of user attempts to connect to a file sharing site. 
• Audit: Incoming Files Enables audit logging of user attempts to download a file from a file sharing site.
• Audit: POST Requests Enables audit logging of user attempts to submit Web form data, such as user comments to specific files.
• Audit: Outgoing Files Enables audit logging of user attempts to upload a file to a file sharing site.
• Shadowing: Incoming Files Enables shadow copying of files downloaded from a file sharing site.
• Shadowing: POST Requests Enables shadow copying of data (user comments to specific files) entered into Web forms.
• Shadowing: Outgoing Files Enables shadow copying of files uploaded to a file sharing site.

- FTP: 

• Audit: Connection Enables audit logging of user attempts to connect to an FTP site. 
• Audit: Incoming Files Enables audit logging of user attempts to download a file from an FTP site.
• Audit: Outgoing Files Enables audit logging of user attempts to upload a file to an FTP site.
• Shadowing: Incoming Files Enables shadow copying of files downloaded from an FTP site.
• Shadowing: Outgoing Files Enables shadow copying of files uploaded to an FTP site.

- HTTP: 

• Audit: Connection Enables audit logging of user attempts to open a web page. NOTE: When this right is enabled, numerous Connection events are recorded in the Audit Log each time a user attempts to open a web page. This happens because a web page often requests resources (such as images, scripts, etc.) from other hosts.
• Audit: Incoming Data Enables audit logging of web pages and objects on web pages: scripts, Flash files (up to 1.5 MB in size), images (up to 512 KB in size), text (up to 200 KB in size), etc.
• Audit: Incoming Files Enables audit logging of user attempts to download a file from a Web site.
• Audit: Outgoing Data The Outgoing Data content type contains no data. This right enables audit logging of blocked user attempts to open a web page, if the Audit Denied option is set for the protocol.
• Audit: POST Requests Enables audit logging of user attempts to submit Web form data to a Web site.
• Audit: Outgoing Files Enables audit logging of user attempts to upload a file to a Web site.
• Shadowing: Incoming Data Enables shadow copying of web pages and objects on web pages: scripts, Flash files (up to 1.5 MB in size), images (up to 512 KB in size), text (up to 200 KB in size), etc.
• Shadowing: Incoming Files Enables shadow copying of files downloaded from a Web site.
• Shadowing: Outgoing Data This right has no impact on shadow copying.
• Shadowing: POST Requests Enables shadow copying of data entered into Web forms.
• Shadowing: Outgoing Files Enables shadow copying of files uploaded to a Web site.

- ICQ/AOL Messenger: 

• Audit: Connection Enables audit logging of user attempts to connect to the ICQ and AOL Instant Messenger server.
• Audit: Incoming Messages, Outgoing Messages Enables audit logging of user attempts to send and receive instant messages.
• Audit: Incoming Files Enables audit logging of user attempts to receive a file.
• Audit: Outgoing Files Enables audit logging of user attempts to send a file.
• Shadowing: Incoming Messages Enables shadow copying of received instant messages.
• Shadowing: Incoming Files Enables shadow copying of received files.
• Shadowing: Outgoing Messages Enables shadow copying of sent instant messages.
• Shadowing: Outgoing Files Enables shadow copying of sent files.

- IRC: 

• Audit: Connection Enables audit logging of user attempts to connect to an IRC server.
• Audit: Incoming Messages, Outgoing Messages Enables audit logging of user attempts to send and receive instant messages.
• Audit: Incoming Files Enables audit logging of user attempts to receive a file.
• Audit: Outgoing Files Enables audit logging of user attempts to send a file.
• Shadowing: Incoming Messages Enables shadow copying of received instant messages.
• Shadowing: Incoming Files Enables shadow copying of received files.
• Shadowing: Outgoing Messages Enables shadow copying of sent instant messages.
• Shadowing: Outgoing Files Enables shadow copying of sent files.

- Jabber: 

• Audit: Connection Enables audit logging of user attempts to connect to a Jabber server.
• Audit: Incoming Messages, Outgoing Messages Enables audit logging of user attempts to send and receive instant messages.
• Audit: Incoming Files Enables audit logging of user attempts to receive a file.
• Audit: Outgoing Files Enables audit logging of user attempts to send a file.
• Shadowing: Incoming Messages Enables shadow copying of received instant messages.
• Shadowing: Incoming Files Enables shadow copying of received files.
• Shadowing: Outgoing Messages Enables shadow copying of sent instant messages.
• Shadowing: Outgoing Files Enables shadow copying of sent files.

- Mail.ru Agent: 

• Audit: Connection Enables audit logging of user attempts to connect Mail.ru Agent to the Mail.ru server.
• Audit: Incoming Messages, Outgoing Messages Enables audit logging of user attempts to send and receive instant messages.
• Audit: Incoming Files Enables audit logging of user attempts to receive a file.
• Audit: Outgoing Files Enables audit logging of user attempts to send a file.
• Shadowing: Incoming Messages Enables shadow copying of received instant messages.
• Shadowing: Incoming Files Enables shadow copying of received files.
• Shadowing: Outgoing Messages Enables shadow copying of sent instant messages.
• Shadowing: Outgoing Files Enables shadow copying of sent files.

- MAPI: 

• Audit: Connection Enables audit logging of user attempts to connect the Outlook client to Microsoft Exchange Server. 
• Audit: Incoming Messages, Incoming Files Enables audit logging of user attempts to receive an e-mail message with or without attachments from Microsoft Exchange Server to the Outlook client.
• Audit: Outgoing Messages, Outgoing Files Enables audit logging of user attempts to send an e-mail message with or without attachments from the Outlook client to Microsoft Exchange Server.
• Shadowing: Incoming Messages, Incoming Files Enables shadow copying of received e-mail messages with or without attachments.
• Shadowing: Outgoing Messages, Outgoing Files Enables shadow copying of sent e-mail messages with or without attachments.

- Skype: 

• Audit: Connection Enables audit logging of user attempts to sign in to a Skype account. 
• Audit: Incoming Calls Enables audit logging of user attempts to receive calls.
• Audit: Incoming Messages Enables audit logging of user attempts to receive instant messages.
• Audit: Incoming Files Enables audit logging of user attempts to receive a file.
• Audit: Outgoing Calls Enables audit logging of user attempts to make calls.
• Audit: Outgoing Messages Enables audit logging of user attempts to send instant messages.
• Audit: Outgoing Files Enables audit logging of user attempts to send a file.
• Shadowing: Incoming Messages Enables shadow copying of received instant messages.
• Shadowing: Incoming Files Enables shadow copying of received files.
• Shadowing: Outgoing Messages Enables shadow copying of sent instant messages.
• Shadowing: Outgoing Files Enables shadow copying of sent files.

- SMB: 

• Audit: Connection Enables audit logging of user attempts to access a shared resource on an SMB server. Also, it enables audit logging of attempts from external computers to access a local shared resource on the computer where DeviceLock Service runs.
• Audit: Incoming Files Enables audit logging of user attempts to download a file from an SMB server. Also, it enables audit logging of attempts from external computers to upload a file to a local shared resource on the computer where DeviceLock Service runs.
• Audit: Outgoing Files Enables audit logging of user attempts to upload a file to an SMB server. Also, it enables audit logging of attempts from external computers to download a file from a local shared resource on the computer where DeviceLock Service runs.
• Shadowing: Incoming Files Enables shadow copying of files downloaded from an SMB server. Also, it enables shadow copying of files uploaded from external computers to a local shared resource on the computer where DeviceLock Service runs.
• Shadowing: Outgoing Files Enables shadow copying of files uploaded to an SMB server. Also, it enables shadow copying of files downloaded to external computers from a local shared resource on the computer where DeviceLock Service runs.

- SMTP: 

• Audit: Connection Enables audit logging of user attempts to connect to an SMTP server.
• Audit: Outgoing Messages, Outgoing Files Enables audit logging of user attempts to send an e-mail message with or without attachments.
• Shadowing: Outgoing Messages, Outgoing Files Enables shadow copying of sent e-mail messages with or without attachments.

- Social Networks: 

• Audit: Connection Enables audit logging of user attempts to connect to a social networking site.
• Audit: Outgoing Messages Enables audit logging of user attempts to send messages, comments, posts, etc.
• Audit: Outgoing Files Enables audit logging of user attempts to upload media and file content to a social networking site.
• Shadowing: Outgoing Messages Enables shadow copying of sent messages, comments, posts, etc.
• Shadowing: Outgoing Files Enables shadow copying of files uploaded to a social networking site.

- Telnet: 

• Audit: Connection Enables audit logging of user attempts to connect to a Telnet server.

- Web Mail: 

• Audit: Connection Enables audit logging of user attempts to access Webmail.
• Audit: Outgoing Messages, Outgoing Files Enables audit logging of user attempts to send an e-mail message with or without attachments.
• Shadowing: Outgoing Messages, Outgoing Files Enables shadow copying of sent e-mail messages with or without attachments. NOTE: Webmail services automatically save drafts of messages. DeviceLock handles saving a draft as sending a message.

- Windows Messenger: 

• Audit: Connection Enables audit logging of user attempts to connect to the Windows Messenger server.
• Audit: Incoming Messages, Outgoing Messages Enables audit logging of user attempts to send and receive instant messages.
• Audit: Incoming Files Enables audit logging of user attempts to receive a file.
• Audit: Outgoing Files Enables audit logging of user attempts to send a file.
• Shadowing: Incoming Messages Enables shadow copying of received instant messages.
• Shadowing: Incoming Files Enables shadow copying of received files.
• Shadowing: Outgoing Messages Enables shadow copying of sent instant messages.
• Shadowing: Outgoing Files Enables shadow copying of sent files.

- Yahoo Messenger: 

• Audit: Connection Enables audit logging of user attempts to connect to the Yahoo Messenger server.
• Audit: Incoming Messages, Outgoing Messages Enables audit logging of user attempts to send and receive instant messages.
• Audit: Incoming Files Enables audit logging of user attempts to receive a file.
• Audit: Outgoing Files Enables audit logging of user attempts to send a file.
• Shadowing: Incoming Messages Enables shadow copying of received instant messages.
• Shadowing: Incoming Files Enables shadow copying of received files.
• Shadowing: Outgoing Messages Enables shadow copying of sent instant messages.
• Shadowing: Outgoing Files Enables shadow copying of sent files.

To define the default audit and shadowing rules

1. In the upper-left area of the dialog box, specify which events are written to the Audit Log. Select the Audit Allowed check box to audit successful attempts to gain access to a protocol. Select the Audit Denied check box to audit unsuccessful attempts to gain access to a protocol.

2. In the upper-left pane of the dialog box, under Users, click Set Default. The default audit and shadowing rules apply to the Users and Everyone groups.

To define audit, shadowing and alerts rules for an additional user or group

1. In the upper-left area of the dialog box, specify which events are written to the Audit Log. Select the Audit Allowed check box to audit successful attempts to gain access to a protocol. Select the Audit Denied check box to audit unsuccessful attempts to gain access to a protocol. To enable notification of successful and/or failed attempts to access a protocol, check Alert Allowed and/or Alert Denied. All these flags are not linked to users/groups, they are related to a whole protocol.

DeviceLock sends alerts on the basis of alert settings. Before enabling alerts for specific events, you must configure alert settings in Service Options.

2. In the upper-left pane of the dialog box, under Users, click Add. The Select Users or Groups dialog box appears.

3. In the Select Users or Groups dialog box, in the Enter the object names to select box, type the name of the user or group, and then click OK. The users and groups that you added are displayed under Users in the upper-left pane of the Auditing, Shadowing & Alerts dialog box.

4. In the upper-left pane of the Auditing, Shadowing & Alerts dialog box, under Users, select the user or group. You can select multiple users or groups by holding down the SHIFT key or the CTRL key while clicking them.

5. In the lower-left pane of the Auditing, Shadowing & Alerts dialog box, under User's Rights, select either Allow or Deny to directly allow or deny the appropriate rights. 

In the right pane of the Auditing, Shadowing & Alerts dialog box, you can specify days and hours (for example, from 7 AM to 5 PM Monday through Friday) when the rule for the selected user or group will or will not be active. Use the left mouse button to select days and hours when the rule is active (active time). Use the right mouse button to mark days and hours when the rule is not active (inactive time).

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