Alerts Settings Dialog Box: SMTP Tab

Use the SMTP tab in the Alerts Settings dialog box to configure e-mail notifications. 

DeviceLock uses the Simple Mail Transfer Protocol (SMTP) for e-mail messaging. You can configure DeviceLock Service to automatically send notifications to the specified e-mail address(es) when alert conditions occur. To configure e-mail notifications, you must do the following:

• Specify SMTP server and e-mail notification settings.

• Define the e-mail templates. 

DeviceLock comes with ready-to-use e-mail message templates that you can use to define the message content. These templates determine the basic content, format, and structure of e-mail notifications. DeviceLock provides the following templates:

• An e-mail message for administrative alerts. 

• An e-mail message for all other alerts. 

The SMTP tab contains the following elements:

Connection

Configures the e-mail server connection information for notification e-mails.

SMTP host

Specifies the SMTP server host name or IP address.

Port

Specifies the port number through which e-mail is sent to your e-mail server. The default is 25. NOTE: DeviceLock supports only unencrypted connections to the specified SMTP server. SSL-encrypted connections are not supported.

Security

Sets the SMTP security options.

Server requires authentication

Specifies the type of authentication to use with the SMTP server. Select the Server requires authentication check box to specify basic authentication. Clear the Server requires authentication check box to specify no authentication.

User name

Specifies the user name to use for authentication with the SMTP server. This property requires a value if you specified basic authentication.

Password

Click this button to open the Password Setup dialog box specify the password to use for authentication with the SMTP server. Password requires only if you specified basic authentication.

Options

Defines the e-mail sender and recipients.

Sender address

Specifies the e-mail address from which the alerts will be sent.

Recipients addresses

Specifies the e-mail addresses of e-mail recipients (those who will receive the e-mail notification of events). Multiple e-mail addresses must be separated by a comma (,) or semicolon (;).

Edit Message

Allows you to customize the predefined contents of the e-mail message for alerts based on the template.

Edit Admin. Message

Allows you to customize the predefined contents of the e-mail message for administrative alerts based on the template.

Test

Sends a test e-mail notification to verify that DeviceLock Service is configured correctly. This test operation can have two different outcomes, each resulting in a different message being displayed:

• The test can complete successfully, meaning that a test e-mail notification was successfully sent using the configured e-mail notification parameters. The resulting message states: "Test SMTP alert was successfully sent."
• The test can fail, meaning that a test e-mail notification was not sent. The resulting message states: "Test SMTP alert was not sent due to error: <error_description>."

Threshold

Specifies the time interval (in hours, minutes and seconds) used for event consolidation when generating alerts. DeviceLock Service consolidates multiple similar events occurring within the threshold time and generates a summary in a single alert if all of the following conditions are true:

• The events are of the same type, either Success for allowed access or Failure for denied access.
• The events are associated with the same device type/protocol. 
• The events are associated with the same user.
• The events are associated with the same PID.

The default is 10 minutes. NOTE: DeviceLock Service combines only access-related events when generating alerts. Administrative events are not consolidated.

• English-to-Russian translation