When you run the ERP MA Configuration Tool, you get an error or you get a stopped-extensible-exception when you run the MA with a corresponding error in the event log about the Name or Password being incorrect or missing.


This can be caused by multiple reasons:

  • Incorrect connection string

  • Incorrect user

  • Incorrect password

  • SAP host or SAP Router may be unavailable.

Additional troubleshooting steps

Try to connect to SAP using the .NET connector or SAPGUI using the same connection string and credentials.