Symantec ESM stores the enterprise license information
The information about how
the licenses have been distributed to the managers is stored on the
ESM console in an XML file. The XML file resides at the following
A default XML file is
shipped with Symantec ESM and it gets updated as and when you
install the licenses. If this file is not present or corrupt, you
cannot manage the Enterprise Licenses from the ESM console.
Make sure that you backup
this file regularly and do not edit it separately.