Changing the password on a manager account

System administrators may periodically assign new passwords, or they may require users to change their own passwords at set intervals.

System administrators can set a password expiration date or set a password to never expire.

Seven days before the password's expiration date, Symantec ESM starts notifying you about the password change. You also get an option to change the password with each notification. If you do not change your password within these seven days, Symantec ESM locks your account. You need to get your password reset to start using your account again.

The superuser account has the necessary rights to change a user's password without first entering the old password.

To change a password on a manager account

  1. On the enterprise tree, right-click the manager and click Properties.

  2. Click the Access Records tab.

  3. Select the account that you want to change.

  4. Click Modify.

  5. Click Change password.

  6. In the Old password text box, type the current password.

  7. In the Password text box, type the new password.

    • Manager account passwords can have up to eight characters.

    • Passwords should have at least six characters, including at least one non-alphabetical character.

  8. Type the new password again in the Confirm password text box.

To set a password expiration date

  1. On the enterprise tree, right-click the manager and click Properties.

  2. Click the Access records tab.

  3. Select the account that you want to change.

  4. Click Modify.

  5. In the Password expiration box, type or select the date when you want the password to expire, or use the calendar to change settings.

To set the password to never expire

  1. On the enterprise tree, right-click the manager and click Properties.

  2. Click the Access Records tab.

  3. Select the account that you want to change.

  4. Click Modify.

  5. Check the Password never expires check box.