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Templates define the baseline state of computer entities (for example, files and OS patches). Each template is specific to an operating system and module. Symantec ESM stores the template files on the manager's computer because they are part of the security policies that are applied to multiple agents in a domain. When you update a template, Symantec ESM changes the template to reflect the computer's current configuration.
To update a template
Expand the summary branch and select an agent. Expand the agent, then expand a module name. Select a policy run from beneath a module name. Security messages display in the grid.
Select the required messages in the grid.
To select adjacent rows, drag across the row numbers, or select the first row number, and hold down shift while you select the last row.
To select non-adjacent rows, hold down Ctrl and select the required row numbers.
You can only select multiple rows using the column with the row numbers.