About update failures

To find out more about an update failure, look at the update log: for information on how to do this, see View the updating log file.

The sections below explain why updating may fail, and how you can change the settings to correct the problem.

• Sophos Endpoint Security and Control contacts the wrong source for updates
• Sophos Endpoint Security and Control cannot use your proxy server
• Automatic updating is not correctly scheduled
• The source for updates is not being maintained