A test e-mail message can only be sent if the e-mail addresses specified for the sender and recipient can be resolved.
Check the e-mail configuration settings:
- Verify the name and location of the SMTP mail server.
- Check that the e-mail addresses specified are valid for the
- Check network status to ensure that the SMTP mail server is
- If the SMTP mail server is located in the External network,
verify that an access rule allowing traffic to the External network