On a daily basis, you should check the status of services on your Forefront Unified Access Gateway (UAG) servers to confirm that the required services show “Started”; especially the services that are configured to start automatically when the computer is started.

Note:
When a Forefront UAG array is configured, you should check services for each array member.

Forefront UAG administrators should monitor the following services as follows:

Monitoring Forefront Threat Management Gateway services

The following table describes the Forefront Threat Management Gateway (TMG) services that require monitoring.

Forefront Threat Management Gateway services

Service name Display name Description

isactrl

Microsoft Forefront TMG Control

Controls Forefront Threat Management Gateway services.

fwsrv

Microsoft Forefront TMG Firewall

Provides Forefront TMG internet access protection services.

isasche

Microsoft Forefront TMG Job Scheduler

Runs Forefront Threat Management Gateway jobs according to specified job schedules.

isaManagedCtrl

Microsoft Forefront TMG Managed Control

Controls Forefront Threat Management Gateway managed services.

ISASTG

Microsoft Forefront TMG Storage

Provides Forefront Threat Management Gateway configuration storage.

To monitor Forefront TMG services

  1. On the taskbar, click Start, click All Programs, click Microsoft Forefront TMG, and then click Forefront TMG Management.

  2. Click the Monitoring node, and then click the Services tab. The services should display a status of Running.

Monitoring Forefront UAG services

The following table describes the Forefront UAG services that require monitoring.

Forefront UAG services

Service name Display name Description

ConfigMgrCom

Microsoft Forefront UAG Configuration Manager

Manages the Forefront UAG configuration.

ShareAccess

Microsoft Forefront UAG File Sharing

Provides remote access to internal file structures.

whlerrsrv

Microsoft Forefront UAG Log Server

Collects log messages and performs automatic cleanup of log files.

MonitorMgrCom

Microsoft Forefront UAG Monitoring Manager

Collects monitoring information and forwards it to the Web Monitor.

uagqessvc

Microsoft Forefront UAG Quarantine Enforcement Server

Evaluates endpoint settings against NAP servers.

SessionMgrCom

Microsoft Forefront UAG Session Manager

Manages data from endpoint sessions.

UserMgrCom

Microsoft Forefront UAG User Manager

Authenticates user and provides user information.

Monitoring Forefront UAG DirectAccess specific services

The following table describes the Forefront UAG DirectAccess services that require monitoring.

Forefront UAG DirectAccess specific services

Service name Display name Description

iphlpsvc

IP helper

Provides tunnel connectivity using IPv6 transition technologies (6to4, ISATAP, Port Proxy and Teredo), and IP-HTTPS. If this service is stopped, the computer will not have the enhanced connectivity benefits that these technologies offer.

DnsAlgSrv

Microsoft Forefront UAG DNS64 Service

This service complements a NAT64 deployment by translating IPv4 DNS responses to IPv6 DNS responses (according to a predefined NAT64 prefix).

WatchDogSrv

Microsoft Forefront UAG Watch Dog Service

This service monitors the DNS64 service.

Checking the status of Forefront UAG services

Use one of the following methods to monitor the status of Forefront UAG services:

  • Open the Services MMC snap-in to view the status of all services running on a Forefront UAG server. From a command prompt, run services.msc to open the Services snap-in.

  • On the taskbar, click Start, click Administrative tools, and then click Services.

  • If Microsoft System Center Operations Manager 2007 is deployed, you can use the Forefront UAG management pack (version 4.0.1095.0) to monitor services on the Forefront UAG servers. The Forefront UAG management pack monitors the following services by default:

    • ConfigMgrCom

    • MonitorMgrCom

    • UserMgrCom

    • SessionMgrCom

    • iphlpsvc

    • DnsAlgSrv

    For more information about System Center Operations Manager 2007, see Using System Center Operations Manager (SCOM)

    For more information about the Forefront UAG management pack (version 4.0.1095.0), see Using System Center Operations Manager (SCOM).

[an error occurred while processing this directive]