On a daily basis, you should check the status of services on your Forefront Unified Access Gateway (UAG) servers to confirm that the required services show “Started”; especially the services that are configured to start automatically when the computer is started.
 Note: |
|---|
| When a Forefront UAG array is configured, you should check services for each array member. |
Forefront UAG administrators should monitor the following services as follows:
- Monitoring Forefront Threat
Management Gateway services
- Monitoring Forefront UAG
services
- Monitoring Forefront
UAG DirectAccess specific services
- Checking the status of
Forefront UAG services
Monitoring Forefront Threat
Management Gateway services
The following table describes the Forefront Threat Management Gateway (TMG) services that require monitoring.
Forefront Threat Management Gateway services
| Service name | Display name | Description |
|---|---|---|
|
isactrl |
Microsoft Forefront TMG Control |
Controls Forefront Threat Management Gateway services. |
|
fwsrv |
Microsoft Forefront TMG Firewall |
Provides Forefront TMG internet access protection services. |
|
isasche |
Microsoft Forefront TMG Job Scheduler |
Runs Forefront Threat Management Gateway jobs according to specified job schedules. |
|
isaManagedCtrl |
Microsoft Forefront TMG Managed Control |
Controls Forefront Threat Management Gateway managed services. |
|
ISASTG |
Microsoft Forefront TMG Storage |
Provides Forefront Threat Management Gateway configuration storage. |
To monitor Forefront TMG services
-
On the taskbar, click Start, click All Programs, click Microsoft Forefront TMG, and then click Forefront TMG Management.
-
Click the Monitoring node, and then click the Services tab. The services should display a status of Running.
Monitoring Forefront UAG
services
The following table describes the Forefront UAG services that require monitoring.
Forefront UAG services
| Service name | Display name | Description |
|---|---|---|
|
ConfigMgrCom |
Microsoft Forefront UAG Configuration Manager |
Manages the Forefront UAG configuration. |
|
ShareAccess |
Microsoft Forefront UAG File Sharing |
Provides remote access to internal file structures. |
|
whlerrsrv |
Microsoft Forefront UAG Log Server |
Collects log messages and performs automatic cleanup of log files. |
|
MonitorMgrCom |
Microsoft Forefront UAG Monitoring Manager |
Collects monitoring information and forwards it to the Web Monitor. |
|
uagqessvc |
Microsoft Forefront UAG Quarantine Enforcement Server |
Evaluates endpoint settings against NAP servers. |
|
SessionMgrCom |
Microsoft Forefront UAG Session Manager |
Manages data from endpoint sessions. |
|
UserMgrCom |
Microsoft Forefront UAG User Manager |
Authenticates user and provides user information. |
Monitoring Forefront UAG
DirectAccess specific services
The following table describes the Forefront UAG DirectAccess services that require monitoring.
Forefront UAG DirectAccess specific services
| Service name | Display name | Description |
|---|---|---|
|
iphlpsvc |
IP helper |
Provides tunnel connectivity using IPv6 transition technologies (6to4, ISATAP, Port Proxy and Teredo), and IP-HTTPS. If this service is stopped, the computer will not have the enhanced connectivity benefits that these technologies offer. |
|
DnsAlgSrv |
Microsoft Forefront UAG DNS64 Service |
This service complements a NAT64 deployment by translating IPv4 DNS responses to IPv6 DNS responses (according to a predefined NAT64 prefix). |
|
WatchDogSrv |
Microsoft Forefront UAG Watch Dog Service |
This service monitors the DNS64 service. |
Checking the status of Forefront UAG
services
Use one of the following methods to monitor the status of Forefront UAG services:
- Open the Services MMC snap-in to view the
status of all services running on a Forefront UAG server. From a
command prompt, run services.msc to open the Services
snap-in.
- On the taskbar, click Start, click
Administrative tools, and then click Services.
- If Microsoft System Center Operations
Manager 2007 is deployed, you can use the Forefront UAG
management pack (version 4.0.1095.0) to monitor services on the
Forefront UAG servers. The Forefront UAG management pack monitors
the following services by default:
- ConfigMgrCom
- MonitorMgrCom
- UserMgrCom
- SessionMgrCom
- iphlpsvc
- DnsAlgSrv
For more information about the Forefront UAG management pack (version 4.0.1095.0), see Using System Center Operations Manager (SCOM).
- ConfigMgrCom