Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) application that allows you to automate day-to-day tasks for sales, customer service, field service, call center, and marketing professionals.
Forefront Unified Access Gateway (UAG) provides in-built support for publishing Dynamics CRM, helping you to secure and control access to Dynamics CRM servers, as follows:
- Control downloads and uploads─For
example, you can prevent file downloads for unmanaged client
endpoints, or for endpoints that do not comply with corporate
access policy.
- Control data export─You can control
who exports CRM data to Excel, and from where.
- Provide session clean-up
capabilities─You can clean an endpoint cache and temporary
files after a session ends.
- Control session access─Forefront UAG
adds timeout and logoff functionality to reduce the risk of session
hijacking.
- Provide frontend authentication─You
can authenticate clients on the Forefront UAG server, to ensure
that only authenticated traffic reaches backend CRM servers.
Forefront UAG provides a variety of frontend authentication
mechanisms, including strong authentication using smartcards and
one-time passwords.
- Provide backend
authentication─Forefront UAG provides single sign-on so that
clients need to authenticate once only. Credentials provided for
session access to Forefront UAG sites can be delegated to backend
CRM servers that require authentication. Forefront UAG also
supports Active Directory Federation Services (ADFS).
- Verify endpoint health─You can
configure access policies using Forefront UAG inbuilt policies, or
using Network Access Protection (NAP) policies downloaded from a
Network Policy Server (NPS). Only clients complying with the
policies can access Forefront UAG, and backend CRM servers.
For instructions on publishing Dynamics CRM with Forefront UAG, see Publishing Dynamics CRM.