Unwanted program detections

The on-access, on-demand, and email scanners detect unwanted programs based on the Unwanted Programs Policy you configured. When a detection occurs, the scanner that detected the potentially unwanted program applies the action that you configured on the Actions tab for that scanner.

Review the information in the log file, then decide whether to take any of these additional actions:

  • Fine-tune scanning items to make your scans more efficient.
  • If a legitimate program was detected, you can exclude it from detection.
  • If an unwanted program was not detected, you can add it to the user-defined detection list.
  • Submit a sample to Avert Labs for analysis — If the scanner detects something that you think it should not detect or does not detect something that you think it should, you can send a sample to Avert Labs.