To contact support for any issue you encounter with Microsoft Security Essentials
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In the list of issues, select the issue that is most relevant to the problem you've encountered.
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Select the type of support you'd like to receive: Community Forum or E-mail Support.
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If you think your computer is infected, select the option I think my computer is infected" and then select Community Forum or Telephone Support.
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To connect to the Community Forum, click Forum, and then click Go to the Forums.
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To submit a support request by e-mail, click E-mail, complete the e-mail support form, and then click Submit.